Clayton County, GA - Web site Help

Interactive Web Pages

Some of our interactive pages are accessed by using a port number in the address of the page. If you experience problems accessing any of these pages, check the setting in your firewall and verify that the firewall on your computer is not blocking URL's containing port numbers in the range of 8000 through 8020. This is a common setting in the firewall setup and will cause a "Page Not Found" or "Page Can Not Be Displayed" error. If you still experience problems, please notify us.

Web Browser Issues

Particular browser settings can affect the way a web browser displays a web page. This site is best viewed using Internet Explorer.

Pop-ups are utilized on this web site. Please make sure you have pop-ups enabled.

If you experience a problem viewing the PDF documents on our web applications and you are using Mozilla Firefox as your browser, please check your default browser settings. Most problems can be solved by changing these settings.

Use of Cookies

A cookie is a small piece of information that is sent to your browser when you access a web site. Cookies are not used to record any personally identifiable information. Cookies are used by some County web applications to pass needed information from one page to the next. Rejecting a cookie in these applications will render the application useless.

Java Settings

This site uses Java related elements. It is important that the Java settings are enabled on your browser.

Refer to your Internet Browser for information on setting Internet options.

Visit Internet Explorer Home or Netscape Browser Central, for more information.

Downloads

Files that are in pdf format, require the Adobe Acrobat Reader in order to view properly. Download the Reader free from Adobe's Web site.

Reporting a Problem

Clayton County Government strives to maintain our Web site error free. If you encounter a problem with our Web site, please report it.

When reporting a problem, please give the page location, problem encountered, and when it occurred. If you would like a return response, be sure to include your e-mail address and allow us 3 business days to respond.

The majority of problems encountered are not having the latest Adobe Acrobat Reader loaded on your PC. This may prevent you from completing, viewing and/or printing pdf documents that are on our site. Please make sure you have the lastest version of the Acrobat Reader by visiting the Adobe Web site.

If you are not experiencing a problem but can't seem to locate the needed information on our site, use our Search Option to assist you with your search.

Thank you,

Webmaster, Clayton County Government